How to Display the Correct Sender Name When Sending Emails from Gmail Using Power Automate

 How to Display the Correct Sender Name When Sending Emails from Gmail Using Power Automate

In the current era, the use of various tools for automating tasks is very popular. Among them, Power Automate is a prominent tool that helps automate tasks such as sending emails. However, when we use a Gmail account to send emails through Power Automate, the sender's name is always displayed as "info", whereas when emails are sent directly through Gmail, the correct sender name is displayed. To resolve this issue, this article outlines the processes through which the correct sender name displayed in Gmail can also be displayed when using Power Automate.

Problem Analysis

When you send emails directly from Gmail, the sender's name is displayed correctly as set in the Gmail account. However, when attempting to send emails using Power Automate, the sender's name is displayed as "info". This issue occurs because Power Automate uses the Gmail API, which typically sets the sender's name as "info".

Solution

To display the correct sender name when sending emails from Gmail using Power Automate, follow these steps:

1. Manage Gmail Account Settings

  • First, go to your Gmail account settings and ensure that the correct name is set in the "Send mail as" option.
  • In the Gmail account, make sure that the name in the "Send mail as" option is correctly set, as this name will be displayed when using Power Automate.

2. Use Custom From Address in Power Automate

  • When setting up the Gmail connection in Power Automate, set the "From" address with a custom name and email address.
  • For example, in the "From" field, use your name followed by @gmail.com (e.g., yourname@gmail.com). This will ensure that the email displays the correct sender name.

3. Set Custom Sender Name in Flow

  • While creating a Flow in Power Automate, select the "Send an Email" or "Send an Email (V2)" action and set the "From" or "Sender" field with a custom name.
  • Once the name is properly set in a custom manner, the email will display the correct sender name.

4. Follow the Authentication Process

  • Ensure that the Gmail account is properly authenticated in Power Automate. Proper authentication is essential; otherwise, the sender's name issue may persist.

5. Understand the Functionality of Power Automate API

  • If all settings are correct and the problem still persists, it may be helpful to understand the API used by Power Automate. Ensure that the API is properly linked to the Gmail connection.

Conclusion

To display the correct sender name in emails sent from Gmail using Power Automate, it is crucial to follow the correct settings. Properly managing the "Send mail as" settings in Gmail, using a custom "From" name, and setting the sender's name correctly in Flow will provide solutions to these issues. By doing so, you can ensure the correct sender name is displayed when sending emails through Gmail using Power Automate